- Provide full service technology services to small to mid-sized businesses. Anything technology, you call us and we handle it for you.
- Updated anti-virus and anti-malware, and updated security updates for your PCs and Macs (and more), we handle for you.
- Any servicing of equipment, outages, or vendor interaction, we handle for you.
- Any projects relating to things that support your business, we handle for you.
- Help desk, on-call support, ticketing system, customer portal and more, we handle for you.
Not a Managed Service customer yet?
We also do the normal things you’d expect, such as troubleshooting and repairing Computers, WiFi, Networks, answering your questions about next purchases, and always assisting the elderly and disabled at no charge.
“Walk-Ins” are welcome! Call, Email, or Drop By!
“Pat, as always, appeared, fixed the problem, disappeared. Exactly how an “IT GUY” is supposed to work!”
August
“… troubleshooting was systematic and accurate. Technician Patrick was the ultimate professional both with customer contact and technical skills. I will utilize and suggest this support to others ”
June
Our Mission:
- You get treated like a big company, but with local support from a small business just like yours.
- We know that small businesses prefer to do business with other small businesses in their area, thus making our community better.
We also do the “normal” things you’d expect, such as troubleshooting and repairing computers, answering your questions about next purchases, and always assisting the elderly and disabled at no charge.
Compare The IT Guys to some Computer Place
| Them |
The IT Guys |
Services |
|
NO |
YES |
24/7 Support Windows & Mac Computers, Smartphones, Printers, Network |
|
NO |
YES |
24/7 Monitoring with Notification of Outages, Power Failures, Updates |
|
NO |
YES |
24/7 Website and Backup Circuits Monitoring |
|
NO |
YES |
24/7 Automatic Security Updates |
|
NO |
YES |
24/7 Self-Service Customer Portal for Ticket Status |
|
NO |
YES |
Hard Drive Data Recovery/Digital Forensics |
|
NO |
YES |
Remote Management of Tech Vendors for Outages, Repairs, and Projects |
|
NO |
YES |
Help Support Your Business Software and Users |
|
NO |
YES |
Full Help Desk for All Technology Issues (Email, Login, Vendor Support, etc.) |
|
NO |
YES |
Quarterly Business Technology Reviews |
|
NO |
YES |
Quarterly Summary Provided |
|
NO |
YES |
Fixed Price: No Call, Email or Ticket Limits |
Typical Project Examples
| Create HIPAA Compliance | Install Network Equipment | Data Recovery/Forensics | After-hours Emergencies |
| Secure Data Deletion (DoD) | Data Closet Cleanup/Labeling | Upgrade Old Computers | Operating System Upgrades/Installs |
| Build New Computers | Setup Printers and Scanners | Setup Personal/Site VPNs | On-Site Training |
| Setup Firewalls, WiFi | On-Site Vendor Support | Dispose/Recycle Hardware | Data Recovery from Broken Drives |
Call today to discuss safeguarding your data, business, livelihood…
…but more importantly your future.
