What We Do

  1. Provide full service technology services to small to mid-sized businesses. Anything technology, you call us and we handle it for you.
  2. Updated anti-virus and anti-malware, and updated security updates for your PCs and Macs (and more), we handle for you.
  3. Any servicing of equipment, outages, or vendor interaction, we handle for you.
  4. Any projects relating to things that support your business, we handle for you.
  5. Help desk, on-call support, ticketing system, customer portal and more, we handle for you

Not a Managed Service customer yet?

We also do the normal things you’d expect, such as troubleshooting and repairing Computers, WiFi, Networks, answering your questions about next purchases, and always assisting the elderly and disabled at no charge.

Walk-Ins” are welcome! Call, Email, or Drop By!

Our Mission:

  • You get treated like a big company, but with local support from a small business just like yours.
  • We know that small businesses prefer to do business with other small businesses in their area, thus making our community better.

We also do the “normal” things you’d expect, such as troubleshooting and repairing computers, answering your questions about next purchases, and always assisting the elderly and disabled at no charge.

Compare The IT Guys to some Computer Place

some

Computer Place

The IT Guys

Services Included

NO

YES

24/7 Support Windows & Mac Computers, Smartphones, Printers, Network

NO

YES

24/7 Monitoring with Notification of Outages, Power Failures, Updates

NO

YES

24/7 Staff on Call

NO

YES

24/7 Website and Backup Circuits Monitoring

NO

YES

24/7 Automatic Security Updates

NO

YES

24/7 Self-Service Customer Portal for Ticket Status

NO

YES

Remote Management of Tech Vendors for Outages, Repairs, and Projects

NO

YES

Help Support Your Business Software and Users

NO

YES

Full Help Desk for All Technology Issues (Email, Login, Vendor Support, etc.)

NO

YES

Quarterly Business Technology Reviews

NO

YES

Quarterly Summary Provided

NO

YES

Fixed Price: No Call, Email or Ticket Limits

 

Typical Project Examples

Create HIPAA Compliance Install Network Equipment Data Recovery/Forensics After-hours Emergencies
Secure Data Deletion (DoD) Data Closet Cleanup/Labeling Upgrade Old Computers Operating System Upgrades/Installs
Build New Computers Setup Printers and Scanners Setup Personal/Site VPNs On-Site Training
Setup Firewalls, WiFi On-Site Vendor Support Dispose/Recycle Hardware Compliance

 

                                    

Call today to discuss our future together over a coffee!